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Health811 - Call 811(TTY: 1-866-797-0007)
Ontario Caregiver Helpline - 1-833-416-2273(CARE)
Find Services Near You
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Find Health Services Near You

 

Looking for healthcare services in your community? The KW4 Ontario Health Team (KW4 OHT) connects patients and families with local health resources to ensure you get the care you need. From mental health support to palliative care and public health services, explore the options available to you in the Waterloo Region and beyond.

 

This list does not represent all service providers in the KW4 region.

Health811
Connects you to a qualified health professional who can provide health advice and information. Talk to a registered nurse 24/7 for free, secure and confidential health advice. Call 8-1-1 (TTY: 1-866-797-0007) or chat online.
211
A free 24/7 confidential helpline and searchable online database for all community, social, health and government services. Bilingual and translation services available. Dial 211
9-8-8 Suicide Crisis Helpline
Call 9-8-8 or text 9-8-8 for a free, safe space to talk, 24 hours a day, every day of the year.
988
Advance Care Planning Hospice Waterloo
Provides information and resources on planning and making health care decisions for yourself if you are unable to. 100 Solstice Way, Waterloo, ON N2K 0G3. You can contact them at
Al-anon and Alateen Waterloo Region
Members share their own experience, strength, and hope.
BounceBack Ontario
A free skill-building program managed by the Canadian Mental Health Association (CMHA). It is designed to help adults and youth 15+ manage low mood, depression, anxiety, stress or worry.
Canadian Mental Health Association Waterloo Wellington (CMHA WW)
A non-profit organization, providing a full care system for those with mental health, substance-use, or developmental needs. They serve everyone from children to adults to seniors, all under one roof.
ConnexOntario
Confidential phone, chat, texting and email service that helps people dealing with mental health, gambling, or addiction concerns, or are worried about a loved one. Call 1-866-531-2600 or Text CONNEX to 2-4-7-2-4-7
Counselling Collaborative of Waterloo Region
A unique partnership between six non-profit, community mental health agencies within Waterloo Region. They work together to make it easier for you to find local and affordable counselling, wherever you live in the region.
Front Door
Supports youth and parents of children and youth (up to their 18th birthday) who are struggling with life’s challenges such as emotions, behaviours, relationships and mental health.
Health Care Connect
The program refers people without a regular family health care provider to physicians and nurse practitioners who are accepting new patients in their community.
811
Here 24/7 Guelph
Provides mental health and addiction services in our region. Call 1-844-HERE-247 (437-3247) TTY: 1-877-688-5501 or visit the website
Kitchener-Waterloo Alcoholics Anonymous
A fellowship of people who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. Free meetings and support.
Know Your Care Options
A website and guide to help you know where to go to get the right care at the right time. Find information about: - When to go to the emergency department, - When to see your family doctor or nurse practitioner, - List of local urgent care and, - Walk-in clinics and more
MAID
Provides information on what medical assistance in dying is, who is eligible, how to make a request, the process, and who can provide medical assistance in dying.
My Connected Care
A free, secure online tool providing patients of Waterloo Regional Health Network access to their hospital health records and personal health information.
Ontario Addiction Treatment Centres (OATC)
Provides treatment for opioid agonist therapy and other addictive substance. OATC offers therapy for hepatitis C and HIV care.
Ontario Health atHome
Coordinates local home and community care, long-term care placement and helps patients find services in the community.
Ontario Structured Psychotherapy West Region
Offers free, short-term, evidence-based cognitive behavioural therapy (CBT) for adults experiencing depression, anxiety, and anxiety-related concerns.
Palliative Care
Provides information on accessing palliative care supports locally.
RAAM Rapid Access Addiction Medicine Clinic (RAAM)
A specialized clinic for those experiencing health issues related to their substance use. Access to RAAM clinics are on a walk in basis.
Ray of Hope
Provides community and youth services. Youth programs include addiction, employment and justice. The addiction program offers community, day/ treatment and supports for families.
Region of Waterloo Public Health & Paramedic Services
Region of Waterloo Public Health and Paramedic Services works to build healthy and supportive communities in partnership.
Stonehenge Therapeutic Community
A specialized clinic for those experiencing health issues related to their substance use. Access to RAAM clinics are on a walk in basis.
The National Initiative for the Care of the Elderly (NICE)
Offers a free, over the phone, friendly outreach and brief support services for older adults and persons with disabilities.
The Ontario Caregiver Organization
If you’re caring for someone and you need support or have care questions, call the 24/7 helpline: 1-833-416-2273
Togetherall
A digital mental health support service which is available online, 24/7, and is completely anonymous so you can express yourself freely and openly.
Virtual Urgent Care
Access urgent care without leaving home. Online urgent care is available for residents in Southwestern Ontario. Appointment costs are fully covered with an Ontario health card.
Waterloo Wellington Diabetes
A local resource for individuals and families living with diabetes.
Waterloo Wellington Regional Cancer Program
A network made up of healthcare professionals and hospitals that provide cancer care across Waterloo Region, Wellington County and the southern portion of Grey County.
Waterloo Wellington Support Services Finder
Helps you find 1000+ services relating to meals and food security, transportation services, home support, day programs, and more.
Waterloo-Wellington Healthline
Browse local health services, news, careers and events for the KW4 and greater Waterloo-Wellington region.
Waterloo-Wellington Self-Management Program
Runs free programs to help people and caregivers in the area manage long-term health concerns. They also provide workshops on self-management support skills for healthcare professionals.

 

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