Seamless Care Optimizing the Patient Experience (SCOPE) connects primary care providers to specialists, hospitals, and community resources to support patients to get the right resources they need at the right time. For patients, it reduces avoidable visits to Emergency Departments and hospital re-admissions by connecting them to the care that they need directly.
No cost for Primary Care to utilize this service, it is supported by Waterloo Region Health Network in collaboration with KW4 OHT.
KW4 SCOPE Nurse Navigator can be contacted by:
Phone: 226-972-5025
Email:scope@smgh.ca
Ocean e-Referral: KW4 SCOPE Program
The SCOPE Nurse Navigator is available Monday to Friday from 9am to 5pm. Referrals are typically responded to within one hour.